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How Bricks and Mortar Can Combat Amazon

Let’s look at one scary fact: 64 percent of American households have Amazon Prime*

And one scary quote: “I think that effectively you have a company that has conspired with about a million consumers and technology to destroy brands.” -Scott Gallaway, NYU Stern School of Business speaking at L2’s Amazon Clinic

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Engaged Employees

Engagement and Profitability

Sixty-eight percent (68%!) of employees are not engaged in their work. That’s a huge number and comes from a study released by Gallup in 2016. This means that only 32 percent of employees are indeed engaged, which translates to the majority of people in workplaces feeling a bit lackluster and unmotivated by what they are doing every day.

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A Primer on Segmentation Types

Many of our clients ask for a quantitative segmentation to be done on their brand’s target audience. This almost always leads to an interesting discussion regarding types of segmentations. (Here’s where we hope some of you say, “Hey, I didn’t realize there were varying types.”)

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Resonating with Consumers in an Ever Changing World

It’s an exciting and crazy time to be a consumer. It’s an even more exciting and crazier time to be a marketer. Consumers’ perceptions of brands are now formed by limitless influences, some stemming from the brand itself and others outside the brand’s control. This puts immense pressure on marketers and brand builders to stay on top of all the tangibles and intangibles that combine to form consumer beliefs.

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It’s Time to Follow the Crowd: The Wisdom of Co-creation

An interesting experiment took place in 1907. The English statistician, Sir Francis Galton, asked 787 villagers at a local county fair to guess the weight of an ox. No one guessed the right answer. However, when Galton averaged their answers together, the result was closer to the true weight than their individual answers or any of the cattle experts’ estimates.

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An Interesting Lesson in Brand Empathy

When was the last time a video or TV commercial truly moved you? Sure there are funny or entertaining spots that may make you smile for a minute or two. But what about a brand message that was really relevant to you? One that you felt truly understood you and your day-to-day life?

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Context Is Everything: The Power of In-home Interviews

In-home interviews are often overlooked as a method to learn about consumers. They can be thought of as too expensive, geographically limited or time consuming. But the learning is invaluable, as it’s a wonderful view into the true context of products and consumer lifestyles.

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