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Stakeholder Interviews Set the Stage When Embarking on Brand Positioning 

 

We kick off our brand positioning projects with one-on-one stakeholder interviews. Why? Because getting an understanding of how organizational leaders perceive the promise of the brand and the needs of the target audience is critical to success. In addition, these interviews help to paint a picture of what is “blue sky” possible for the brand in the future. And it doesn’t hurt to get that extra touch of buy-in to the project at the onset.  

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Gen Z: The Generation of Anxiety?

In the “Before Times,” October 24 through November 17, 2019, to be exact, Fountainhead fielded quantitative research among 1,221 people ages 16-22. While that’s not the whole of Gen Z (it’s largely defined to go down to people age 7 or 8), we believe that this upper age range was best equipped to share insights about their habits and their world.

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The Importance of C-Suite Storytelling

Once upon a time…

 

When you hear those four words, you tend to think of stories. From lullabies, fairy tales and cartoons to books, movies, videos and social media, we as humans are wired to engage with stories. But when was the last time you used a story to present insights? We usually don’t equate insight presentations with storytelling. However, stories are a powerful way of communicating information.

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The Power of Brand Rituals

Recently, we were conducting ethnographies about restaurants. Interviews were in and around Atlanta. Moe’s Southwest Grill came up in a number of discussions. And each person that mentioned it also shouted, in the same tone of voice, “Welcome to Moe’s!” Moe’s signature greeting. Hence, Moe’s has a brand ritual.

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The Need for Speed

 

Are insights “on demand” really within reach? Yes, indeed. Should you reach for them? It depends.

 

In marketing research, the common wisdom that has prevailed for decades is that for any initiative, there are inevitable trade-offs among cost, speed and quality. But rapidly evolving technology now offers us a dizzying array of well-priced options for blazingly fast data collection, both qualitative and quantitative. The promise of being able to conduct research that is “cheap,” “fast” and “good” without compromise is finally a reality!

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Winning Over Gen Z During the Holidays

Gen Z: people ages 3–23 (ish) and they’ve got spending power. Of course, a 7-year-old is not toting $3,000 around to spend on holiday gifting, but a study by CPC Strategy states that Gen Z as a group is planning on spending more this holiday season. While this same study does note that 66 percent of Gen Z is limited to a budget of less than $250, given the size of this generation, it still amounts to a lot of money.

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